Microsoft Dynamics 365

Microsoft Dynamics 365 Customer Insights (“Customer Insights” or “CI”) is an intuitive and flexible customer data platform that can unlock insights and enable personalized customer experiences. It aims to simplify connection to customer data from multiple sources and consolidate it into comprehensive customer profiles. These profiles can then be made available to your users in a number of ways, including directly as 'customer cards' in D365 CRM , as a basis for Power BI reports and dashboards , as input for flow processes. Power Automate work, etc. It provides the ability to predict missing data values, customer churn rate, and more using other similar profiles. You can even extend the capabilities of AI by creating custom machine learning models using Azure Machine Learning . These are promising opportunities for many types of businesses, whether small/large, B2C / B2B, or product/service. Almost all businesses have large islands of rapidly growing customer data that are al...

  In the past, ERP systems were important drivers of information and growth for manufacturers. However, today's manufacturers aren't the only ones benefiting from their holistic functionality. Professional service providers such as architects, lawyers, accountants, and consultants benefit from powerful ERP solutions that give them a 360-degree overview of their business. Here are some of the benefits you can expect from ERP deployment in your business for professional services. Simplify complex projects Each client and each project is unique. Whether you're the architect of a multi-story facility or handling major litigation, every project requires close attention to detail, tracking progress, expense reporting, and accurate billing. ERP combines all of the above to give you a single project profile. With Acumatica ERP, you can assign and track expenses for any project or client, add project notes, manage change requests, and even measure your profitability. ERPs s...

  Microsoft made waves by renaming one of its most universal products. The popular productivity solution for small and midsize companies (SMBs) now looks lighter and ushers in a new era in software development and layout. Externally, it looks the same as in the previous version. But, Microsoft 365 Business Central presents many features with which SMBs can immediately address the challenges of the “new standard". Privacy and safety are paramount in the business environment because of the pandemic. The demand for a secure data system is greater than ever, while many businesses now explore their operational capabilities with remote work configurations and cloud solutions. Microsoft 365 Business is the rebranding and repackaging of this Microsoft Office 365 productivity suite. It comprises all the office programs you know and enjoys like Word, Excel, PowerPoint, and Outlook. However, with this new enhanced version, you receive more, such as. Microsoft Teams, OneDrive, Microsof...

  To make informed decisions that enhance profitability and sales, you need data-driven insights that are qualitative. You should also be able to share this information among staff members and between groups. This can be a challenge if your company data comes from various sources or in case your current reports are not giving you the information that you want. By combing Microsoft Power BI using Microsoft Dynamics 365 CRM , you can support your sales team with strong insights into ways. What's Microsoft Power BI? Cloud-based business intelligence tool that consolidates data from various sources on a single stage. You can then use this information to make reports and dashboards that help you understand and visualize what's happening in your business.   Power BI can consolidate information between different sources and software programs that are different if the programs aren't integrated. You can call sales info from Dynamics 365 CRM and financial date from accounti...

  Enterprise Resource Planning (ERP) is essential for Companies searching for a complete solution to manage their business operations. An ERP solution like Microsoft Dynamics AX combines all company processes under one roof, so companies can optimize their data and gain insights to remain competitive. Microsoft Dynamics AX (now known as Dynamics 365 Finance & Operation) is an integrated ERP solution that meets all of the requirements of medium and large businesses. It's a one-stop solution for businesses with a global footprint, because they may handle their supply chain and customer relationship needs in one place. The solution guarantees transparency and quality in a business environment that is multidimensional and connects businesses. In case you haven't yet invested in Microsoft Dynamics AX, we will provide you seven reasons to do so. Reasons to choose Microsoft Dynamics AX 1. Intelligent business decisions In modern fast-paced and challenging enterprise env...

  CRM is one of the most popular software applications in which the company can invest. There are more options than ever before, from SaaS-based or cloud-based products to software packages that are installed. In “The Age of the Client", customer relationship management isn't too nice to have. It is absolutely essential to stay competitive. Customer connection and the ability to maintain customer satisfaction ratings are more important than what you ask for your products or even the quality of the products you offer. This isn't possible without Customer Relationship Management (CRM). Benefits of CRM Software Customer relationship management or CRM software performs various tasks for your business: •          CRM allows you to provide enhanced customer service because employees have immediate access to all of the information they need about the customer they are currently working with. •        ...

  With the recent changes in shopping trends, it is becoming clear that happy clients are paying more for a better experience. Ultimately, there is pressure on retailers to increase their sales. To do this, they will need to provide a memorable experience since they can't compete on the grounds of prices or products for a very long moment to clients. With many retailers that offer similar products, retailers will need to enhance the checkout encounter, by way of instance, try to reduce effort at checkpoints or maintain sufficient inventory on hand, etc. MicrosoftDynamics RMS (Retail Management System) offers small and medium-sized retailers a complete point of sale (point of sale) solution that can be tailored to the individual needs of the retail industry. This powerful software package automates point of sale processes, provides central control to retailers with multiple stores also integrate with Microsoft Office with fundamental control platform programs, other applications...

If considering an inventory management system is giving you a hassle it is time to stop and consider an efficient method to fix your problem. Inventory Management can't be done without an operational, well-designed, and efficient system. Your profits can fall if you don't have your inventory under control. A simple Excel spreadsheet may have been sufficient as Inventory Management Systems once you began your operations. But today, the storage locations appear to get out of hand and when your inventory has multiplied. It is time to provide some thought to implementing inventory management applications to keep you secure. Using ERP software as your Inventory Management Program , you can monitor your stock anytime, optimize employee productivity, reduce downtime and waste whilst maintaining safety. What is Inventory Management? Inventory management is a necessary evil for any Company that manages inventory. Grocers, distributors, and wholesalers will need to take stock on a r...

Every industry is influenced by changes in the way we operate and live. However, just a few sectors are affected as the travel industry. It is more important than ever that tour operators have a CRM system that allows them to adapt to a new digital reality of the workplace. People will always want to travel. Tour operators will never go out of style entirely, but they have to change how they work. A strong CRM system like Microsoft Dynamics 365 can help tour operators make these changes and grow and develop from this transition phase. After all ravel industry came to a standstill throughout the global shutdown. About slowing down business, whether you operate an airline, travel agency, hotel, or campsite, it was not just about slowing down, it was about stopping. In particular, a CRM program has four advantages for travel professionals. Understand your customers With Microsoft Dynamics 365, you get a 360-degree the opinion of your customers which you could access and use to...

Enterprise Resource Planning (ERP) is in the heart of most company's activities and provides a source of information. IoT has the potential to dramatically increase the accessibility and accuracy of information. This has a significant impact on enhancing ERP in areas like customer service, inventory and asset management, and business intelligence. The Internet of things is already having a major impact on manufacturing. For example, sensors attached to devices enable a greater degree of maintenance automation and ensures that important data is available to people who rely on it, from shop technician to decision-makers in the C-Suite . Advantages of Integrating ERP with IoT Technology. Improve communication When a manufacturer sells directly to a customer, the support module of the ERP system is traditionally updated with all customer information for every consecutive number at the time of shipment. But, when products are offered through retailers, it has become increasingl...