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Showing posts from March, 2020

ERP and CRM Integration Can Boost Operational Performance to Your Business

Even though two different tools work flawlessly companies can develop their potential after a solid ERP and CRM integration. Now, with the all critical business data being created at a speed, entrepreneurs and managers are faced with increasingly intricate business processes than ever before. Many medium and small businesses recognize the importance of integrating CRM andERP solutions into a solution to help automate and improve business operations and functionality. To give you an overview, ERP solutions automate and streamline back-office processes such as HR, accounting, inventory, purchasing, etc., while CRM techniques help simplify management of the sales pipeline. , track customer information, client interactions, etc. the advantages of integrating these business options. Here are some exceptional Benefits of integrating CRM and ERP . There is no turning back! No More duplicate entries and data entry mistakes ERP and CRM solutions contain contact and account The

Maximizing The Inventory Distribution Process with Enterprise Resource Planning solutions

The inventory distribution process is the backbone of each industry. In the modern business world, “stock supply" is one of the main problems that most companies face. The key elements of this stock distribution procedure, such as inventory tracking, orders, sales, deliveries and customer support, etc., continue to be accomplished through manual and paper updates. 'Excel and Documents. Better management of this inventory supply procedure helps build customer loyalty and attract customers. It is thus important to have a uniform and targeted view of the entire inventory in a glance so it is possible to make strategic decisions on the go. To do so, many companies utilize modern and targeted enterprise resource planning solutions , commonly called ERP.    An ERP for InventoryDistribution process assists the company to make the most of the distribution of stocks. ERP for Distribution and Trading using its assimilation offers companies a single information window to get all

Steps to take before upgrading to Dynamics 365

The days of traditional, isolated ERP and data processing are over. After 2020, global companies aim to build an autonomous workforce that can be competitive and distinguish itself in their respective sectors. To meet this desire for empowerment, companies need a SaaS-based ERP platform that benefits from the transparent provision of new functions and improvements. The continuous improvement of cloud-based ERP platforms makes them ideal for modern entrepreneurs and their expansion plans. If you are looking for an effective ERP solution, you must have heard the enthusiasm for Microsoft Dynamics 365 , the cloud the successor to Dynamics AX. Regardless of whether you are upgrading from Dynamics AX, switching from another ERP provider or implementing Dynamics 365 as your company's first ERP system, it is important to know what the processes involve and what you can do to make it happen to make it as transparent as possible. Why upgrade to Dynamics 365? The longer you dela

WHAT IS DYNAMICS 365 AND KEYS BENEFITS OF MICROSOFT DYNAMICS 365.

WHAT IS DYNAMICS 365? Dynamics 365 consists of a series of combined cloud-based software applications for customer relationship management (CRM) and enterprise resource planning (ERP), which simplify the management of business functions such as service in the field, marketing, human resources, sales, customer service, and artificial intelligence. Automation of project services, finance, supply chain management, manufacturing, mixed reality, and commerce, etc. Microsoft Dynamics 365 can be seamlessly integrated into other Microsoft solutions such as Microsoft Azure, Power BI, and Power Apps. One of the best features of Dynamics 365 is that users can start with everything they need to create solutions that meet the needs of their business. As the business grows and the requirements change, users can easily scale by adding more applications based on the market and new business needs. KEY BENEFITS OF DYNAMICS 365: Select only the applications you need to create a tailor-

Difference between CRM in Business Central and Microsoft D365 for Sales

Business Central and Microsoft Dynamics365 for Sales offer businesses great value for money - from managing your finances to supply chain automation, process optimization and everything in between. But how do you differentiate the two and choose the right solution for your business? Let's take a look. Dynamics 365 for Business Central provides an excellent dashboard in the Sales and Relationship Role Center, which gives users an overview of potential customers and their status in the sales pipeline. Users can manage all types of communication between your business and your contacts, including B. Email, letter, phone, and meetings. The segments allow users to group contacts according to certain criteria, such as industry. Incoming prospects can be turned into opportunities associated with sellers and track potential sales. With D365 Business Central, your business can: • Increase financial visibility to accelerate financial closure, draw real-time performance and im

Difference between ERP and CRM

If you're running a business, you've probably considered using software to optimize operations. Two terms that you may have come across in your research are Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM), for small business as these are two of the most popular software suites available for customer-centric businesses. But what are they doing? How do they differ? And does your business need both to be successful? Take a look at the difference between ERP and CRM software  (and where they overlap) to see how these two types of software benefit your business. Here are the basics: What is ERP? ERP, known as enterprise resource planning , generally refers to any software suite made up of business tools such as accounting, budgeting, and forecasting. There are also human resources tools for planning, attendance monitoring, and employee integration. Finally, there are applications for inventory and supply chain management. The many features

Dynamics 365 applications resource planning can improve your field service

Dynamics 365 applications resource planning can improve your field service If you're looking to improve your field service experience, the Microsoft Dynamics 365 Resource Planning Optimization add-on is the tool for your business. The RSO (Resource Scheduling Optimization) add-on for Dynamics 365 for Field Service is an excellent tool to increase the efficiency of your on-site service technicians, which can lead to greater customer satisfaction thanks to optimized planning and transfer.  There are two ways to schedule a work order in Dynamics 365 for Field Service: Manually by clicking and dragging a work order on the desired resource and the desired time window on the planning board or you can use the planning wizard to filter resources by skills, roles, and other options By optimizing resource planning for the field, work orders can be configured to be scheduled automatically to minimize travel time while maximizing work time. This can not only increase efficiency b

WHAT IS MICROSOFT DYNAMICS 365 FOR FIELD SUPPORT?

  Dynamics365 customer engagement is one of the modules included as part of the intelligent business software platform of Microsoft Dynamics 365. The area service module is intended to maximize and enhance any service-oriented organization in the provision of services and the execution of its work. Field Service is an end-to-end platform that provides all the features you need to maximize your resources, improve productivity and join effectively with customers. The application may be employed by almost any firm that performs onsite work regardless of the business in which it functions, like setup, maintenance or problem-solving. WHO CAN USE FIELD SERVICE? The field service software is not just designed for technicians; it supplies all the tools you want to increase the productivity including functions such as service managers, customer service, dispatchers and more. Better still, the sales force and another module included in Dynamics 365 customer service seamlessly connect

Use CRM software to reduce organizational costs

Most small and medium business owners would state that technology takes a lot of investment and can spend too much money if it doesn't come back. This is not correct. First, you have to understand the power of technologies, which can be affordable enough to take the plunge and to enhance processes. Businesses recognize their true prospective by incorporating  technology-based CRM solutions that aren't expenditures but an investment. This CRM Software reduces their overall cost of ownership. Implementing a CRM solution accelerates thousands of Small companies. It replaces handwritten documents and spreadsheets and enables decision-makers to expand the data. I. Reduction of customer acquisition costs: Measure ROI: Considering all marketing efforts are handled from the CRM implementation, CRM program may give you a better idea of ​​where it's going and where your money is about. In most cases, companies find it hard to determine their return on investm

Advantages of the Dynamics 365 Unified Interface

Microsoft's unified interface (UI) for Dynamics 365 is the next step in joining the Dynamics application platforms. Since Dynamics 365 can become more and even more application-oriented, Microsoft is implementing increasingly connected and their diverse tool components to cope with alternate workflows. The user interface offers a seamless experience on the personal computer, cell phone, and Outlook. Many companies have moved against the legacy Dynamics 365 net client to the interface in its past two years and they are enjoying substantial benefits from the new interface. The sooner your own organization makes the transition, a lot quicker you can expect to try out the next: Navigation improvements : users can change the Interface control bar (which has been a lot smaller and their takes up less space) with iconography and their color. Hidden in its web client, the sitemap very quickly appears in the navigation bar in its interface, in which it is easily accessible in orde