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Microsoft Dynamics 365 Field Service: Revolutionary technology for energy companies.


Technological innovation change field operations in the energy sector. What specific tools have emerged and how can energy companies use them? Is your field service center prepared to maintain changing industry expectations and standards?
Revolutionary technologies for energy companies
Artificial Intelligence, IoT devices, and networks in addition to the automation of tasks change the field service directions for the energy industry. A solution such as MicrosoftDynamics 365 Field Service is integrated into your ERP and CRM systems so that your information and processes are fully integrated and your employees will collaborate and work from any location and devices.
Due to the advancement, your device can send a warning message after a malfunction occurs. AI-based planning systems can automatically plan and send technicians and activate automated billing. Employees and clients have real-time access to the availability of technicians, location, work order status, and more. Clients appreciate the flexibility to submit requests or queries by online, email, telephone, or SMS on their preferred channel.
How can your Firm reduce equipment downtime implement tools to acquire efficiency, and earn time to concentrate on client satisfaction?
Improve data collection, analysis, and business intelligence
Make sure that your Technologies and business management tools collect information in a common language and then make that data accessible and useable for decision-makers and workers. With proper execution and performance, Business Intelligence (BI) enables greater efficiency in each detail of your company.
BI also enables market developments, device lifecycles and customers expect to be anticipated to proactively. This is particularly true if your BI is incorporated into your CRM, ERP, and field management systems. Data acquisition and integrated systems enable AI and machine learning models to efficiently automate and control operations.
Sunbridge Software Services Inc

Connect your devices
IoT networks are in the middle of the revolution that's currently changing for the better. Connectivity enables remote data acquisition, correction speed for the first time, and downtime for the gadget. All this leads to significant savings with better service and more satisfied customers.
Every device will probably be connected. Build client loyalty by developing your network of IoT devices so that you remain one step ahead of the competition.
Adopt an Innovative service management solution
Overall, your devices and data should work together with a strong fundamental service management solution on site. An innovative FSM system like Microsoft Dynamics 365 Field Service includes real-time inventory and source tracking, mobile accessibility, planning tools with AI-based automation option, custom IoT alerts and generation of automatic invoices, and easy integration with your other business options and software. You get automatic updates so your business always has the latest technology and enhancements without further IT support once set up as a solution.
Would you like to transform your field service operations?
Sunbridge Software Services Inc. is a global consulting company with extensive experience in Transforming and strengthening field support activities. Our experts strive to provide innovative and productive solutions that help your organization achieve its goals. Contact us today to talk to a Dynamics 365 expert about the benefits for your business.

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